Support

TennisTour — BTennis Tournament

Getting Started

How do I create my player?

On first launch, TennisTour walks you through a short setup: pick your name, your country, and optionally a photo for your player card (from your camera or photo library). You can change your photo any time from the Profile tab.

How does a match work?

Matches are played live using timed serve and rally taps — time your serve in the sweet spot for aces, and react to incoming shots during rallies. Your stats, equipped gear, stamina, and momentum all affect your chances point by point, so training and gear choices matter, not just reflexes.

How do I progress through the season?

Head to the Career tab to see your tournament calendar. Win rounds to advance through the bracket, earn Prize Money, Ranking Points, and XP, and unlock higher tournament tiers as your ranking climbs — all the way to Grand Slam level.

Energy

What is Energy and why do matches cost it?

Each match costs 1 Energy. Energy refills automatically over time, or instantly with a Full Energy Refill from the Shop. Check your Energy meter at the top of the Home screen — the App can also notify you when it's full, if you allow notifications.

I'm out of Energy — what can I do?

Wait for it to regenerate, or use a Full Energy Refill (in-app purchase or, occasionally, a daily-challenge or achievement reward) from the Shop tab.

Purchases

What can I buy with real money?

The Shop offers optional in-app purchases: Gem packs, a Full Energy Refill, and a Champion Season Pass. Gems can also be earned for free through gameplay, achievements, and daily challenges — purchases simply help you progress faster and are never required to play or complete the season.

How do I restore a purchase?

In-app purchases are tied to your Apple ID and are restored automatically by the App Store. If a purchase doesn't appear after a reinstall, make sure you're signed in with the same Apple ID you used originally, then relaunch the App.

I was charged but didn't receive my reward.

This is rare, but if it happens, contact us below with your purchase date and the item you bought, and we'll help sort it out.

Training & Gear

What does Training do?

Training lets you spend Prize Money to permanently level up five skill categories — Power, Footwork, Serve, Mental Toughness, and Stamina — which directly improve your odds during matches.

What's the difference between Rackets, Outfits, and Boosts?

Rackets and Outfits are equippable gear that grant passive stat bonuses on top of your Training levels. Boosts are one-time consumable items, like energy refills or temporary XP boosts.

Notifications & Privacy

What notifications does the App send?

With your permission, TennisTour can notify you when your Energy is full, when new Daily Challenges are ready, or when a rival is calling you out. You can turn these off any time in Settings.

Where's your Privacy Policy?

See our Privacy Policy for full details on what the App does and doesn't collect.

Still Need Help?

SupportWe usually respond within 1–2 business days.

Email us at [email protected] — please include your device model and iOS version, and describe what happened.

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